Patient Information
What to Know Before Your Visit
From patient forms to payment policies, you can find it all right here. The first thing to know: Avenue Dental is committed to providing the best dental care in our community. It is our privilege to serve you and your family. Once we earn your trust, we aim to keep it through consistently excellent, compassionate care in a comfortable, creative environment.
Patient Forms
Want to expedite your visit? Please print and complete these forms before you arrive.
Appointments + Cancellation Policy
Appointments must be made in advance and are confirmed one-two days prior to your visit. We strive to be on time and appreciate your punctuality. There will be no charge for rescheduling your appointment provided a 24 hour notice is given.
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Avenue Dental Group is an in-network provider for: Aetna, Ameritas, Anthem- (Complete, FEDVIP, & Grid+), Cigna- DPPO, Delta Dental- (PPO & Premier), Guardian, Humana- (some plans not all), Lincoln Financial, MetLife, DNOA, Premier Dental Group & more. If you are unable to get verification with your insurance carrier, give our office a call and we would be happy to contact them on your behalf.
We accept all other private care insurance plans provided that they do not require you to choose a dentist from a list or require our office to accept a reduced fee for service. This means that we work with literally hundreds of companies.
While we cannot give you a guaranteed quote of your out-of-pocket expense at the time of service, we can estimate your portion based on the most up-to-date information we have.
If you would like to know your insurance benefit, we’re happy to file a "pre-treatment authorization" with your insurance company prior to treatment. While the pre-treatment authorization is not a guarantee of coverage, it will provide you with the most accurate out-of-pocket figures you may require.
Please note: Dental insurance plans typically do not pay 100% of your dental care. You are responsible for any balance that your insurance does not cover.
We will bill your insurance company as a courtesy. If insurance does not pay within 120 days, Avenue Dental Group reserves the right to request payment in full for services rendered from you and let you collect the insurance funds that are due to you. This is rare but it is important that you recognize that ultimately you are responsible for all charges incurred in our office.
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Avenue Dental Group requires payment in full for your portion at the time service is rendered. An important part of our mission is making the cost of optimal care as easy and manageable for our patients as possible by offering several payment options.
We accept cash, check, money order, Mastercard, Visa, American Express, Discover, or CareCredit.
About CareCredit:
Convenient monthly payment plans (subject to credit approval)
Interest-free payments over 6 or 12 months
24/36/60-month plans available with interest
No annual fees or pre-payment penalties
Flexibility and convenience for managing out-of-pocket healthcare expenses
CareCredit credit card can be used at more than 165,000 enrolled healthcare practices, including LASIK, veterinary, dentistry, cosmetic, vision, and more
Over seven million households served
You can fill out an application in the office and receive an answer in minutes, or visit the CareCredit website in the privacy of your own home.
Our Patient Membership Plan makes regular dental care more accessible and affordable for all patients. In addition to covering two professional exams and cleanings a year, the program offers free consultations for major treatments and 20% savings on all other services. Sign up at your next visit!
